Products > Guarantees

ARTICLE 1: GENERAL TERM:
CNBM International Corporation (hereafter is simplified as “CNBM SOLAR”) provides the Limited Warranty for its Solar Modules (hereafter is simplified as “MODULES”) including factory-assembled DC connectors and cables, if any, to be free from defect in materials and workmanship under normal application, installation, use and service conditions. If MODULES fail to conform to this warranty, during the period ending Sixty (60) months from the date of sale as shown in the invoice to the first consumer of the CNBM SOLAR product ( CUSTOMER ), CNBM SOLAR will, at its option, either repair or replace the product, or refund the purchase price as paid by the CUSTOMER. The repair or replacement or refund remedy shall be the sole and exclusive remedy provided under the “Limited Product Warranty” and shall not extend beyond the Sixty (60) months period set forth herein. This “Limited Product Warranty” does not warrant a specific power output, which shall be exclusively covered under clause 2 hereinafter (“Limited Peak Power Warranty”). The MODULES means the PV solar modules produced by CNBM SOLAR, including factory-assembled junction box and cables. Unless other notice from CNBM SOLAR, this Limited Warranty only available in the country or area where client get the MODULES. If any questions, please contact with CNBM SOLAR.

ARTICLE 2: CNBM SOLAR LIMITED WARRANTY FOR THE MODULES
CNBM SOLAR warrants its MODULES to be free from defect in materials and workmanship, and satisfy the specification issued by CNBM SOLAR when the MODULES be loaded to the containers and prepare to ship.

1. Limited Product Warranty
Under normal application, installation, use and service conditions, if MODULES fail to conform to this limited product warranty due to defects in material or workmanship, then for a period ending 12 years from date of sale as shown in the invoice or Contract issued by CNBM SOLAR. CNBM SOLAR will, at its option, either repair or replace or refund the purchase price as paid by the client for these defective MODULES. The repair or replacement or refund remedy shall be the sole and exclusive remedy provided under the “Limited Product Warranty” and shall not extend beyond the 12 years period set forth herein. It will be performed directly to the direct client only. This “Limited Product Warranty” does not warrant a specific power output, which shall be exclusively covered under “Limited Peak Power Warranty” as follows.

2. Limited Peak Power Warranty
10 years
Under normal application, installation, use and service conditions, power output less than 90% of the minimum Peak Power at STC as specified in CNBM SOLAR´ s Product Information Sheet, provided that such loss in power is determined by CNBM SOLAR (at its sole and absolute discretion) to be due to defects in material or workmanship. Within a period of ten (10) years from the date shown in the invoice or the contract to the client, the client has the right to require the Limited Peak Power Warranty.

CNBM SOLAR will replace such loss in power by either providing additional MODULES to the client to complement such loss in power, or by replacing the defective MODULES at the option of CNBM SOLAR.

25 years
Under normal application, installation, use and service conditions, power output less than 80% of the minimum Peak Power at STC as specified in CNBM SOLAR´ s Product Information Sheet, provided that such loss in power is determined by CNBM SOLAR (at its sole and absolute discretion) to be due to defects in material or workmanship. Within a period of twenty-five (25) years from the date shown in the invoice or the contract to the client, the client has the right to require the Limited Peak Power Warranty.

CNBM SOLAR will replace such loss in power by either providing additional MODULES to the client to complement such loss in power, or by replacing the defective MODULES at the option of CNBM SOLAR. The remedies provided under the Limited Peak Power Warranty shall be the sole and exclusive remedies.

Under normal application, installation, use and service conditions, power output less than 90% of the minimum Peak Power at STC as specified in CNBM SOLAR´ s Product Information Sheet, provided that such loss in power is determined by CNBM SOLAR (at its sole and absolute discretion) to be due to defects in material or workmanship. Within a period of ten (10) years from the date shown in the invoice or the contract to the client, the client has the right to require the Limited Peak Power Warranty.

ARTICLE 3:WARRANTY EXCLUSIONS AND LIMITATIONS
The “Limited Product Warranty” and the “Limited Peak Power Warranty” do not apply to any MODULES, which have been subjected to:
1). The date of Limited warranty provide by client has exceeded the period of validity
2). Improper application, installation, use and service; or Non-observance of CNBM SOLAR’s installation and maintenance instructions;
3). Repair or modifications by someone other than an approved service technician of CNBM SOLAR;
4). Misuse, abuse, neglect or accident;
5). In the event of any fire, earthquake, explosion, war,commotion ,lighting, flood;Power failure incident, strikes, accidental breakage or other events outside CNBM SOLAR’ s control.
6). The MODULES’ appearance, configuration, type, serial number or label has been altered, destroyed, removed, ripped off or made illegible.
7). The damage caused by improper transportation or third party

ARTICLE4: OBTAINING WARRANTY SERVICE
If the client feels a justified claim covered by this “Limited Warranties for solar modules”, provide a written notification to CNBM SOLAR immediately. Together with the notification, the client should enclose the evidence of the claim with the corresponding serial number of the MODULES and the invoice on which the MODULES have been purchased. CNBM SOLAR will appoint technician to prove it.

Client can’t take down or remove the defective MODULES or return defective MODULES to CNBM SOLAR privately unless prior written authorization has been given by CNBM SOLAR. MODULES” be extended.

The repair or replacement of the MODULES or the supply of additional MODULES does not cause the beginning of warranty terms, nor shall the original terms of this “Limited Warranty for SOLAR Any replaced MODULES shall become the property of HEBE SOLAR made for their disposal. CNBM SOLAR has the right to delivery not new or another type (different in size, color, shape and/or power) in case CNBM SOLAR discontinued producing the replaced MODULES at the time of the claim. But CNBM SOLAR warranty all replacement of the MODULES can remain good working, at least the function is the same as original replaced MODULES.

ARTICLE 5: LIMITATION OF WARRANTY SCOPE
The “Limited Product Warranty” and the “Limited Peak Power Warranty” as set forth herein are expressly in lieu of and exclude all other express or implied warranties and all other obligations or liabilities on the part of CNBM SOLAR. CNBM SOLAR only provides Limited Warranty in the period of validity of “Limited Product Warranty” and "Limited Peak Power Warranty”

ARTICLE 5: LIMITATION OF WARRANTY SCOPE The “Limited Product Warranty” and the “Limited Peak Power Warranty” as set forth herein are expressly in lieu of and exclude all other express or implied warranties and all other obligations or liabilities on the part of CNBM SOLAR. CNBM SOLAR only provides Limited Warranty in the period of validity of “Limited Product Warranty” and "Limited Peak Power Warranty”

The MODULES, including, without limitation, any defects in the MODULES, or from use or installation. Under no circumstances shall CNBM SOLAR be liable for three articles as follows:
1) Client requires compensating the damage caused by above reasons
2) The third party requires client compensating the damage
3)Special, Incidental or indirect damages, or any consequential economic loss (including profit, saving, tax, transportation charge or installing loss etc.), even if CNBM SOLAR has been notified the possibility of happening these damage or loss.

CNBM SOLAR´ s aggregate liability, if any, in damages or otherwise, shall not exceed the invoice value as paid by the client, for the single unit of MODULES.

If some special regulation or clause on the CHINA or INTERNATIONAL law, which cause part provisions, clauses or applications of this “Limited Warranty for SOLAR MODULES” exist blank on the law or lack forcible, this shall not affect other parts, provisions, clauses or applications of this “Limited Warranty for SOLAR MODULES” fulfill.

ARTICLE 6: WARRANTY TRANSFER
This warranty is transferable when the product remains installed in its original location ant the warranty registration.

ARTICLE 7: DISPUTES AND ARBITRATION
Any dispute arising from or in connection with the “Limited Warranty for SOLAR MODULES” shall be settled through friendly negotiation. In case no settlement is reached, the dispute shall be submitted to the International Economic and Trade Arbitration Commission stipulated in the contract between client and CNBM SOLAR.

ARTICLE 8: VARIOUS
The repair or replacement of the MODULES or the supply of additional MODULES, does not cause the beginning of new warranty terms, nor shall the original terms of this “Limited Warranty for PV-Modules” be extended. Any replaced MODULES shall become the property of CNBM Solar made for their disposal. CNBM Solar has the right to deliver another type ( different in size, color, shape and/or power ) in case CNBM Solar discontinued producing the replaced MODULES at the time of the claim.

ARTICLE 9: FORCE MAJEURE
CNBM Solar shall not be responsible or liable in any way to the customer or any third-party arising from any non-performance or delay in performance of any terms and conditions of sale, including this "Limited Warranty for PV Modules", due to acts God, war, riots, strikes, warlike conditions, plague or other epidemics, fire, flood, or any other similar cause or circumstance beyond the reasonable control of such CNBM. In such cases, performance by CNBM of this Limited Warranty shall be suspended without liability for the period of delay reasonably attributable to such causes.

Note: This “Limited Warranty for SOLAR MODULES” is valid since July 1,2008 . The final explanation right for this limited warranty shall be borne by CNBM SOLAR. CNBM SOLAR holds the right to amend the provisions, clauses or applications of this “Limited Warranty for SOLAR MODULES” from time to time without notice.